Service 03 · Operational support for the pilot phase
Support for the weeks that decide how a new marketplace goes.
The first weeks on a new marketplace are where most problems show up: pricing that needs adjusting, listings that need fixing, stock that runs out or doesn’t move. We stay close during this period.
Why it matters
The problem we solve.
A new marketplace account is judged quickly. Late dispatches, cancelled orders and unanswered messages in the early weeks can affect how your listings are shown and how the account is treated from then on.
During the pilot phase we work alongside your team day to day, watching orders, stock and listing health, making adjustments as results come in, and dealing with marketplace queries before they become problems. At the end, you get a clear view of what worked and a recommendation on how to scale.
What’s included
- Daily monitoring of orders, stock and listing health
- Price and promotion adjustments based on early results
- Handling marketplace queries and compliance requests
- Regular check-ins with a clear view of what’s working
- A recommendation on how to scale once the pilot ends
Good for you if…
- You’ve just gone live on a new marketplace
- You’re testing a marketplace with a limited range before committing
- Your team doesn’t have spare capacity during launch
- You want an honest read on whether a marketplace is working
How long is the pilot phase?
It depends on your range and how quickly orders build. We agree a period with you at the start.
What happens when the pilot ends?
We give you a summary of results and a recommendation. You can continue with our account management service or take the account in-house.
Can you support a pilot on an account you set up yourself?
Yes. Pilot-phase support doesn’t depend on us having done the onboarding, although it’s simpler when we have.
Related services
Often used together.
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05
Account management
Ongoing management of your seller accounts: listings, performance, promotions and marketplace communication.
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04
Content preparation & listing
Titles, images, attributes and category mapping prepared to each marketplace’s rules, then uploaded and checked.
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02
Temu onboarding
As an official Temu recruitment partner, we fast-track registration, listing and logistics, and introduce you to the right Temu account managers.
Want to know if your range is a fit?
Send us a few details about your business and products, or give us a call. We’ll tell you straight which marketplaces make sense and how quickly we can get you live.